GAINSCO is now looking for more agencies to grow their non-standard auto minimum limits only book of business! They offer agents benefits including easy to customize policies, eSignature capabilities for both in office and remote binding, competitive pricing, and superior agent support. Watch the recording below to see how you can leverage GAINSCO's Non-Standard Auto best for your clients.
GAINSCO Insurance Agent Training
Madeline Holmes led a training session on GAINSCO, a non-standard auto insurance carrier owned by State Farm. She explained that GAINSCO serves customers with suspended licenses, foreign licenses, thin credit, tickets, accidents, and older vehicles, representing 40% of the personal auto industry. Madeline outlined the process for agents to obtain access codes, which are being distributed in batches of 75 due to a licensing backlog. She emphasized that once agents receive their codes, they will have all necessary training to produce with GAINSCO and provided contact information for customer service, claims, and support teams.
GAINSCO Insurance Systems Overview
Madeleine provided a comprehensive overview of GAINSCO's systems and processes for handling insurance policies, particularly focusing on bilingual customer service and state-specific coverage details. She explained the differences between the legacy and new systems, noting that while the legacy system will be phased out by 2026, the new system offers real-time updates and endorsements. Madeleine demonstrated the process of creating a new quote, emphasizing the importance of e-signatures for seamless document handling and customer communication. She also highlighted GAINSCO's various discount options and payment flexibility, including the ability to customize due dates to meet customer needs.
GAINSCO Auto Insurance Policy Overview
The meeting focused on discussing GAINSCO's auto insurance policies, including questions about discounts, licensing, and coverage options. Madeleine addressed various queries from participants, clarifying that GAINSCO offers monoline auto insurance only and does not provide homeowner or renter's insurance. She explained that agencies can use GAINSCO's discounts for policies from other carriers and outlined the process for electronic filing of SR22s, e-signatures, and online payments. Madeleine also clarified that agencies are not charged for MVR reports if they meet a 70% sales threshold and discussed the acceptance of foreign driver's licenses and proof of insurance verification.
GAINSCO Agent Portal System Overview
Madeleine provided a detailed overview of GAINSCO's agent portal and quoting systems, explaining the differences between the new and old platforms. She addressed various questions about policy underwriting, reporting, and system access, emphasizing the importance of quoting GAINSCO for all low-level, non-standard risks. Madeleine clarified that agents would have access to the old system in Texas, Georgia, South Carolina, and Florida, while the new system would be available in other states. She also mentioned that more training sessions would be scheduled in the future, and agents could access recorded sessions and training videos for additional support.