Lead Collector FAQ

Everything you need to know about setting up, sharing, and managing your Lead Collector tool.

What is Lead Collector?

  • Lead Collector is a tool that helps you capture leads through a publicly accessible contact form. Each agency has its own dedicated lead collection page with a unique URL.

I don’t have access to Lead Collector. How can I get it?

  • If you don’t currently have access, please reach out to your First Connect representative or the Support team to request it.


Where can I find my Lead Collector leads? 

  • All leads submitted through Lead Collector can be found in your Contacts page within the First Connect portal.


How can I share my Lead Collector form with my customers? 

 There are two ways to share your agency’s form : 

1. Share the link

  • Go to the Contacts page in the First Connect portal.
  • In the top-right corner, click “Share lead form.”
  • In the side panel, under the Link tab, you’ll find your agency’s unique URL.
  • Copy and share this link with your customers.


 
2. Embed on website
  • Go to the Contacts page in the First Connect portal.
  • In the top-right corner, click “Share lead form.”
  • In the side panel, select the Embed tab.
  • Copy the code snippet and paste it into your website on the page where you want the form to appear.



 


Will I be notified when a new lead comes in? 

  • Yes. Every time a new lead is submitted, you’ll receive an email notification.


What data do my customers need to fill out to submit a lead form? 

The form requires the following fields:

  • First Name (required) 
  • Last Name (required) 
  • Email address (required) 
  • Phone Number (required) 
  • Insurance Product (required) 
  • Message (optional) 

 

The form is protected with reCAPTCHA, a mechanism meant to prevent malicious traffic.