I received an email that my license is expired, but I renewed it! What do I do?

If you just renewed your license please allow up to 3 days for our system to update. If anything beyond that, you can submit a request to our Agent Support team in the top right corner and we'll help get your account re-activated

We are able to retrieve licensing information in real-time. However, when it comes to license renewals, there may be a delay of 3-5 days, which varies depending on the Department of Insurance in each State. We kindly ask you to allow this time for our system to reactivate your account. If you don't see your account reactivated within this timeframe, our team will be more than happy to manually review your licenses and assist you in getting back to selling.