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      1. Agency Help Center
      2. Getting Started
      • Getting Started
        • Scratch Agency Accelerator Program
      • Commissions
        • Incentives
      • Adding your Team
      • Training
        • Carrier Training
        • Commercial
        • Property
        • Flood
        • Motorcycle
        • Auto
      • Carrier Launches
        • Auto
        • Property
        • Commercial
        • Specialty
        • Life
        • Pet
      • Carrier Partner FAQs
      • Licensing and Compliance
      • Contact Us
      • Agency Growth Partnerships
        • Lead Generation
        • Existing Coverage

      Getting Started

      Top questions in getting started with First Connect and navigating the basics in getting carrier appointments and updating agency information
      • How do I request a carrier appointment?
      • How do I check the status of a carrier appointment request?
      • How long does it take to get access to a carrier?
      • How do I submit quotes for my clients?
      • What if I have access to a carrier and don't see them in my Carrier Dashboard?
      • Where do I access the carriers I have access to quote with?
      • How to update my primary agency e-mail
      • How do I update my agency address?
      • Where can I get resources on the carriers I'm appointed for?
      • When will First Connect add more carriers?
      • Why is a carrier showing as "not available" in my Carrier Store
      • I completed a qualification form for a carrier but did not get access; what now?
      • How to Upload A New W-9
      • How to Update Your Agency Profile Information
      • How do I get credentials to access a carrier?
      • What does the padlock icon mean on the Carrier Dashboard?
      • What is my FC Producer Code and where is it?
      • Introduction to Passwordless Authentication
      • Passwordless Authentication Troubleshooting
      • Understanding the Appetite Finder
      • How to Report a Policy in Cash Connect
      • How to Determine Which Carrier Has an Appetite for Your Risk
      • Where Can I Find the Documents I Submitted to the First Connect Portal?
      • How Do I Service the Policies I’ve Written Through First Connect?

      Scratch Agency Accelerator Program

      • Scratch Agency Checklist
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      First Connect Help Center
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