What if I have access to a carrier and don't see them in my Carrier Dashboard?

What to do if you've been notified by the carrier that you have access but don't see it in First Connect dashboard

If you are able to access a carrier that you have requested through First Connect, but cannot find them in your dashboard, you can contact us directly to activate the carrier portal logo in your dashboard. Our agent support team can be reached at agentsupport@firstconnectinsurance.com.