What is a direct payment carrier?

Direct payment refers to a commission structure where the carrier you have bound a policy with pays you directly, rather than processing the payment through First Connect. 

Which Carriers Offer Direct Payment? 

The following carrier partners currently participate in direct payment: 

  • Collectibles Insurance Services 
  • Ethos 
  • Plum Life 
  • Thimble 
  • Vacant Express 
  • Quotewell 

Who Should I Contact for Commission Inquiries Related to Direct Payment Carriers? 

For any questions regarding commissions from direct payment carriers, please reach out directly to the carrier. They will be best equipped to assist you. 

If you are unable to contact the carrier, you may also reach out to our commissions team at commissions@fcis.com for further assistance. 

Why Does a Direct Payment Carrier Appear on My Commission Report with a $0 Payout? 

If a direct payment carrier appears on your commission report with a $0 payout, it is because First Connect does not process payments for these carriers. However, we include them in the report to help you track issued policies. 

For further inquiries, please contact our commissions team at commissions@fcis.com